Monday 29 September 2014

Blog 11 – The objective of the azienda


1) After watching TED video “How great leaders inspire action” (http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action), find and discuss the WHAT, HOW and WHY of a company using its mission statement

40 comments:

  1. Google:
    WHAT: The easy access of many information in a little time
    HOW: Uses a site and many other applications like a browser to increase the speed.
    WHY:
    Google has "Ten things we know to be true" that expresses the why.
    1) Focus on the user and all else will follow.
    2) It’s best to do one thing really, really well.
    3) Fast is better than slow.
    4) Democracy on the web works.
    5) You don’t need to be at your desk to need an answer.
    6) You can make money without doing evil.
    7) There’s always more information out there.
    8) The need for information crosses all borders.
    9) You can be serious without a suit.
    10) Great just isn’t good enough.

    source: http://www.google.com/intl/us_it/about/company/philosophy/

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  2. Starbucks:
    What - the highest quality coffee in the world
    How - ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them
    Why - in their mission statement it is declared that their objective is: to inspire and nurture the human spirit, and to have a coffeehouse in which customers can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time.

    Source

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    Replies
    1. *source: http://www.starbucks.com/about-us/company-information/mission-statement>

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  4. A company which offer a service I often use is EasyJet which mission is:
    provide the customers with safe, good value, point-to-point air services.

    WHAT: air service
    HOW: guaranteeing safety, low price and simplicity
    WHY: making travel easy and affordable for the costumer

    I think that Easy jet starts like Apple from the WHY, not from the what. Many companies offered the same kind of product before they started (i.e. Ryanair). Although, in my opinion, they started from what they believe, from their values (simplicity, integrity,etc). They where able, I think, to establish a contact with the costumer who believed in those values too. Costumers rather buy something from a company they understand and share the values with, than from a company offering only a good price and where the values are not of primary importance. They sell a service which reflects the company philosophy ….like the video said: people do not buy what you do, but why you do it!

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  5. Samsung
    What ? - Electronics
    How ? - Using new technology , innovative products , creative solutions
    Why ? - " Samsung hopes to create a better world and a richer experience for all "

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  6. The New York Times
    What - One of the most respected newspaper in the world
    How - with high-quality journalism, interactive multimedia storytelling and two versions: international NYT and NYT.
    Why -"The core purpose of The New York Times is to enhance society by creating, collecting and distributing high-quality news and information. Producing content of the highest quality and integrity is the basis for our reputation and the means by which we fulfill the public trust and our customers’ expectations", NYT says in its mission statement (http://www.nytco.com/who-we-are/culture/standards-and-ethics/)

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  7. It all begins with a statement: I believe.
    Become a number one, defeat the competition, "make love" their products, create loyalty in consumers.
    I was struck by one sentence of Simok: "People do not buy what we do, but why we do it."
    The consumer prefers a product rather than a competitor, because he has confidence in the brand, believes in technology and product efficiency, but especially before believing in the product, he believed in the company that sells it, because that product is the soul and the company's mission.
    The company becomes the product.
    L 'example of a company that I have chosen is ALIBABA.
    What: e-commerce, search engines, shopping and services for the computing cluod
    How: to link buyers with Chinese manufacturers and foreign distributors.
    Why: to provide a low-cost international trade, having an endless series of products from anywhere in the world, ensuring their reliability.
    The inventor MA YUN:
    "I was sitting in a cafe in San Francisco, and it occurred to me that the name" Alibaba "sounds good. I asked a waitress who was passing by, "You know something of Alibaba? '. She said yes. I asked what he knew about Alibaba, and she said, "Alibaba and the Forty Thieves." "That's the name!" I thought. After I went down the street and I began to ask around to 30 different people if they knew of Alibaba. Indians, Germans, from Tokyo to China, everyone knew Alibaba. Alibaba opened sesame. Alibaba is a good person, deft in business and helped his village. So easy to pronounce, and international name. Alibaba opens sesame for small and medium-sized companies. We also recorded "Alimama", in case someone wants to get married!
    ALIBABA has managed to capture the market competing against giants like amazon and ebay.
    Simplicity, reliability, wide range of products, globalization of the keys to its success.

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  8. It all begins with a statement: I believe.
    Become a number one, defeat the competition, "make love" their products, create loyalty in consumers.
    I was struck by one sentence of Simok: "People do not buy what we do, but why we do it."
    The consumer prefers a product rather than a competitor, because he has confidence in the brand, believes in technology and product efficiency, but especially before believing in the product, he believed in the company that sells it, because that product is the soul and the company's mission.
    The company becomes the product.
    L 'example of a company that I have chosen is ALIBABA.
    What: e-commerce, search engines, shopping and services for the computing cluod
    How: to link buyers with Chinese manufacturers and foreign distributors.
    Why: to provide a low-cost international trade, having an endless series of products from anywhere in the world, ensuring their reliability.
    The inventor MA YUN:
    "I was sitting in a cafe in San Francisco, and it occurred to me that the name" Alibaba "sounds good. I asked a waitress who was passing by, "You know something of Alibaba? '. She said yes. I asked what he knew about Alibaba, and she said, "Alibaba and the Forty Thieves." "That's the name!" I thought. After I went down the street and I began to ask around to 30 different people if they knew of Alibaba. Indians, Germans, from Tokyo to China, everyone knew Alibaba. Alibaba opened sesame. Alibaba is a good person, deft in business and helped his village. So easy to pronounce, and international name. Alibaba opens sesame for small and medium-sized companies. We also recorded "Alimama", in case someone wants to get married!
    ALIBABA has managed to capture the market competing against giants like amazon and ebay.
    Simplicity, reliability, wide range of products, globalization of the keys to its success.

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  9. AMAZON:
    What: everything people need from electonic equipements to books to clothes to car
    How: new things less expensive than the shops ,directly sent to your house
    why: to keep the prices low , to make the shopping confortable and the costumers confortable too.
    Amazon wants that costumers feel confortable and satisfied and that they can find everything they NEED and everything they WANT directly from their house.
    Since 2010 Amazon is one of the first shopping site that guarantees efficienty and effectiveness satisfying needs and wants of customer firstly for his fast delivery around all over the world.

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  10. I am going to give an example of the photo camera product collection of CASIO. The first one came out in the 2011, the price was just about 150 euros, but nobody expected that it would be loved by so many Asian girls. So every year we have a new generation of photo camera cames out with a higier price, since the demand is increased exponentially. Now many girls are still trying to buy this product, even if the current price is enough to buy an iphone 6 (about 750 euros).
    What. A selfie photo camera.
    How. This photo camera is very thin, so easy to take with users, and it has very lovely colours. The most important thing is that it can do very well the photoshop immediatly after an user has taken a photo. Moreover the user can rotate the camera lens in order to facilitate taking selfies.
    Why. The company provides a prodct that can satisfy young woman`s wants, because using this photo camera they can take photo ready to be published by their phone whenever and wherever, without the necessity to do photoshop by their own.

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  11. Ryanair’s objective is to firmly establish itself as Europe’s leading low-fares scheduled
    passenger airline through continued improvements and expanded offerings of its low-fares
    service. Ryanair aims to offer low fares that generate increased passenger traffic while
    maintaining a continuous focus on cost-containment and operating efficiencies. So, the WHAT is low cost flights, the HOW is good equipment, safety, sustainability and efficiency and the WHY, the most important aspect of a business entity, is to allow everybody to travel with cheap tickets, but always in safety.

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  12. Microsoft
    What- information technology(computer sciences)
    How-technology and human resources
    Why- to create products and services that enhanc the lives of millions

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  13. Fiat

    What-Italian Automotive Company
    How- It produces both city car and sports car , they are comfortable and the engines are reliable and efficiency.
    Why- The costs are sustainable and also there are a lot of point of assistance in the world

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  14. The company I decided to analyze is BIC.
    WHAT: something simple, yet reliable, that everyone can use
    HOW: Each time BIC identifies a specific need, it responds with technical ingenuity to optimize performance, thanks to its ongoing research and development.
    WHY: provide easy answers for everyday needs
    As it is said in Simon Sinek TED’s video, BIC’s mission statement starts from the why, the need to satisfy, which in my opinion is very effective and is the reason of the success of the company, since we always look for an easier way to do things.

    source: http://www.bicworld.com/en/bic-group/bic-culture/

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  15. Moet et Chandon is one of the anciest producer of Champagne in France.They produce obviously the most famous elegant sparkling wine around the world that since the XVII century is strongly in the market and is serving the most important people up to now.
    Everything started when Claude Moet was bringing his wine from Champagne to Paris at the reign of King Luis XV. After that the demand for Champagne increased incredibly infact, less than ten years far from the first supply, the company was selling products in Spain, Germany, Eastern Europe and colonial British America with an unbelievable request specially from the highest and most prestigious positions in those country. In the following century the company started to be closely related with Napoleon Bonaparte and other sovereigns around all Europe that allowed them to sell more than twenty thousand bottles every year developing, at the same time, the concept of "Vintage Champagne".
    The business of the company grew constantly until 1971 when they joined with Hennessy (most famous USA Cognac producer) and after few years to Louis Vitton to make the most famous luxury alliance in the word that was making more than sixteen billion of euros just in 2004. They still have great customers such as Queen Elizabeth II.
    Now we can analyze the mission statement of the company :
    -WHAT: they produce Champagne that is the most famous and fancy sparkling wine around the world.
    -HOW : obviously they have a particular "HOW" because Champagne is a region in the North West of France where the environmental and weather conditions combine in a perfect way to make a unique product that no-one can copy with the same characteristics. They produce different products from Rosé Champagne to Dom Pérignon ( that is a special product made just with the grapes from the best year and is defined as a " Vintage").
    -WHY: they always from the birth of the company have operated with finest product directed to the royal family, aristocrats and most important people around Europe and outside, combining the royalty demand with the intrinsic characteristic of the Champagne with the party-celebration side of the drink. This has been the most important factor that determinated their long-term profit because they are not making the best quality of Champagne but with the history and the huge customers demand they still earning lot of money selling an expensive product.

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  17. "At Enel our mission is to create and distribute value in the international energy market, to the benefit of our customers' needs, our shareholders' investments, the competitiveness of the countries in which we operate and the expectations of all those who work with us.
    Enel works to serve the community, respecting the environment and the safety of individuals, with a commitment to creating a better world for future generations."
    This is the mission statement of "Enel Group".
    WHAT:"Create and distribute value in the international energy market".
    HOW:"Respecting the environment and the safety of individuals".
    WHY:"To the benefit of our customers' needs, our shareholders' investments, the competitiveness of the countries in which we operate and the expectations of all those who work with us. Enel works to serve the community, with a commitment to creating a better world for future generations".
    Enel is one of the most important economic entities of the world and its mission statement show how this entity try to be sustainable. Probably Enel can improve its sustainability investing in renewable energy installations.
    http://www.enel.com/en-GB/group/about_us/mission_values/mission/

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  18. Lindt & Sprüngli is one of the most famous chocolate manufacturer in the world. Everybody in the life has eaten Lindt chocolate at least once.
    WHAT_ The firm produces the well-known chocolate tablets with all of its variants, like Easter eggs, pralines, gifts or treats and the renowned Lindt rabbit.
    HOW_ This starts with the selection of the finest cocoa varieties from the best growing areas in the world and of other high quality raw and packaging materials; it continues right on through the processing and refining of cocoa beans and chocolate, and ends with the distribution of elegantly packaged finished products. So, the result is a high quality and healthy chocolate distributed by taking into account sustainability rules, as many times underlined on its website.
    WHY_ The aim of the firm is to fulfil users' sweet tastes and let their customer sample the rare flavor by eating its tablets. Lindt's objective is also that of spreading its campaign in favor to sustainability in treatment and distribution of its product, and in so doing the firm also leads consumers to open their mind about this fundamental issue.

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  19. Ikea, Founded in Sweden in 1943, is a multinational group of companies that designs and sells ready-to-assemble furniture (such as beds, chairs and desks), appliances and home accessories.
    What- Ikea is specializing in the sale of furniture, furnishings and other household items.
    How- Respecting the environment and giving to all the people the possibility of buying furnishing for their Home at affordable prices.
    Why-Providing a range of home furnishing products that are affordable to the many people, not just the few. It is achieved by combining function, quality, design and value - always with sustainability in mind.

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  20. The first example that comes in my mind is the Opel company.
    WHAT: They create functional cars adaptable in any situation
    HOW: Their cars are resistant and extremely guaranteed for years
    WHY: Because “Wir leben Autos” meaning “We live cars” or “We live for cars”.

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  21. Natura sì is a line of biological supermarkets that has given a lot of attention to the ethics of it mission. In fact on its website the word mission is is flanked on "ethical values". Specifically:
    - What: line of biological supermarkets.
    - How: by ammassing over 4000 food products biological certified produced in the respect of nature, of human health and of animal welfare.
    - Why: it is a path to assist every single person in choosing the best products for their own well-being, a genuine desire to instill a culture more healthy , responsible and conscious.

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  22. This first company that came in my mind is Mercedez benz.

    What: A car producer, that produces the most elegant cars in the world with their mazimum efficency and determination. Also including their series of sports cars "brabus"

    Why: To satisfy customer needs and wants profitably in the best and efficient way possible.

    How: By producing cars that can be droven by any human of any age.

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  23. A company that I'll decribe is Pinarello, which makes road bikes.
    What: road bikes and MTB for competitons and not

    why: to satisfy who want to have a product of high quality in a very expensive sector.
    how: making bikes with an high range of technology applications, with the best materials and desings; also sponsoring the most important teams of cycling, in order to have a good advertising

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  24. Emiliano Laurenzi10 October 2014 at 17:49

    The company will consider is Dechatlon:

    What: Production and distribution of products and technologies sports.

    Why: "Creating desire" and make it accessible to the greatest number of people the pleasure and benefits of sport. It is this, summarized in one sentence, the mission of Decathlon.

    How to: Vitality, sincerity, generosity and responsibility are the values ​​associated with the passion for the sport and the professional growth of individuals who Decathlon undertakes to live in relationships both inside and outside the company.
    Beautiful products and technology, excellent quality - price, environmental friendliness and quick purchase.

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  25. Walmart

    Why = help people to save money and live better

    How = Giving a great shopping experience to his customers in retail stores, online and through their mobile devices

    What = shopping

    I think that walmart's mission can meet in several points the ted's video. the first line of walmart's mission say so: "Walmart helps people around the world save money and live better -- anytime and anywhere -- in retail stores, online and through their mobile devices". And if you didn't know who is and what walmart does you could think that it could be a non-profit business. His mission want to grab the customer, giving right there a strong information to him. This first line wants to say: "I am here because i want to help you, you are not going to be scared. I am good and i will help you, saving money and giving you a better lifestyle".
    I think that it is on track with ted's video. The company wants to speak directly to our deeper sense and just after some lines it begins to speak about what and how it can reach these results

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  26. McDonald's

    Why: At McDonald's, we strive to be more than just a restaurant - we're a first job for many, a community partner, a model for other restaurants around the world, and a company seeking new ways to fulfill our brand promise of Quality, Service, Cleanliness, and Value

    How: Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion. We are committed to continuously improving our operations and enhancing our customers' experience

    Why: to be our customers' favorite place and way to eat and drink.

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  27. IBM
    It is difficult to find their code of conduct so in my opinion they have the following:

    What:
    It produces software, electronics (i.e. technological gadgets and other services). All the electronic system that facilitate society, economic entities, our lives come from IBM. Each and every little thing in terms of technology (computers, database, ecc.) are originally ideas of IBM human components.

    How:
    I wouldn't say that they create a value in a sustainable way. Even their profit. I did my high school thesis on this company that's why I have this opinion about IBM.

    Why:
    This company has been very important ever since for its discoveries starting from the very first database and old machines to our very innovative database, software, ecc.
    The human components of this enterprise do everything in order to facilitate all types of operations.
    It helps all the people around the world to perform perfectly the strategic effectiveness and operational efficiency.

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  28. Andrea Gaudiomonte
    Nike
    The mission statement of Nike overlaps perfectly the concepts well-explained in the video "“How great leaders inspire action”:

    Nike’s mission statement is “To bring inspiration and innovation to every athlete in the world.”
    The legendary University of Oregon track and field coach, and Nike co-founder, Bill Bowerman said, “If you have a body, you are an athlete.”

    WHAT: Nike is engaged in the design, development, manufacturing and worldwide marketing and selling of footwear, apparel, equipment, accessories and services.
    HOW: Nike produces a wide range of sports equipment guaranteeing its safety, quality and endurance over time.

    WHY: In addition to the mission statement above Nike is also committed to building deeper community connections and spurring positive social change around the world. Nike through the innovation of better solutions to create a limitless future that benefits athletes, the company and the world operates with sustainability.


    http://about.nike.com/

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  29. I chose airplane company Lufthansa. Lufthansa's mission is as it follows:"Our target is to grow profitably and maintain a healthy financial structure, to enable investment in the development of our business, fleet, products and people.We are committed to sustainable development and assume our ecological, civic and social responsibilities."
    What; Lufthansa is one of the leading airplane companies. It has reputation of reliable and affordable company.
    How: Lufthansa provides a lot of services for the customers, also they pay attention to the safety and ecological issues.
    Why: Lufthansa is improving its services day to day. It is working on the ways to make less ecological damage and maintain financially strong.

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  30. IKEA
    What: IKEA is a multinational group of companies that designs and sells ready-to-assemble furniture, appliances and home accessories. As of January 2008, it is the world's largest furniture retailer.

    How: IKEA company engaged in the design and implementation of furniture and accessories for the home, designed for the mass consumer. The concept of IKEA furniture is that most of the furniture range buyers build at home on their own, as goods are transported in flat boxes, thereby decreasing the cost of logistics and service, which leads to lower cost of goods.

    Why: All the IKEA products in the store are supported by price and product information that makes it easy for visitors to serve themselves. Customer involvement contributes to low prices.

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  31. WALMART

    WHAT: is an American multinational retail corporation that operates chains of large discount department stores and warehouse stores.

    HOW: Every Day Low Price (EDLP) is the cornerstone of Walmart's strategy: today’s customer seeks the convenience of one-stop shopping that the company offers. From grocery and entertainment to sporting goods and crafts, Walmart provides a deep assortment of goods with its 11,000 stores in 27 countries and e-commerce websites in 10 countries.

    WHY: save money and live better

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  32. HP
    What: is an american multinational information technology
    How: They provides hardware, software and services to consumers, all the business enterprises, including customers in the government, health and education sectors.
    Why: They want to help all the people trying to facilitate all types of operation.

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  33. Apple
    what: an American multinational corporation that designs, develops, and sells consumer electronics, computer software, online services, and personal computers.
    how: a wide range of functional and well designed, computers, tablets and smartphones
    why: bringing the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet offerings.

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  34. Subway
    What: They sell sandwiches
    How: fresh, delicious, made-to-order sandwiches, and an exceptional experience
    Why: To let customers tell their friends

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  35. Yves Rocher Cosmétique Végétale:
    What: A French company of natural cosmetics
    How: It produces cosmetics, body creams and perfumes, using products with no added silicon and at good prices.
    Why: To satisfy costumers' wants and needs, especially for ecologists and nature lovers (the products are not tested on the animals)

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  36. Diana Cerquetani25 October 2014 at 16:48

    Almo Nature (http://www.almonature.co.uk/company/) is a great azienda of pet food. Its WHY is to create a well-made food for dogs and cats to guarantee them the opportunity to grow up in a good way eating the right, natural and cruelty free food. The WHAT is obviously the pet food. Their HOW is to choose natural product without adding cheap and also bad products to the meal. Also important is the behavior of this company to take care of the environment and of its less lucky stakeholders (homeless pets).

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  37. MI is a new mobile phone company.
    what:a mobile phone company how to get the population's money
    how:use the best machine to give people a great sense
    why:because they want get the profit from us.

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  38. The Finmeccanica Group
    WHAT: "To build upon and consolidated ITS position as a global high-tech leader deeply rooted in the defense sector and able to Succeed in the civil sector through the development of dual-use technologies and platforms."
    HOW: "In the pursuit of Its mission, Finmeccanica HAS ADOPTED the Charter of Values ​​and the Code of Ethics. These documents, in line with the highest international Regulations, Contain the Principles and values ​​That All companies in the Group must adhere to, representing the basic elements of the ethical and behavioral guidelines to be Followed in the conduct of business in a close relationship and collaboration with all the stakeholders (administrators and employees, partners and suppliers) and to Those Who work in the interest of the Group companies".
    WHY: ??

    From my point of view the WHY is totally missing and the HOW is not explained. It seems that the company thinks only to itself.

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  39. What I want to say is the firm whose name is "New Oriental Education & Technology Group"
    WHAT:At present, China's largest integrated education group, but also the world's largest education and training group.
    HOW:Provides a comprehensive range of educational services and products to address the needs of students of all ages. New Oriental is there as a trusted teacher and advisor – whether the task is preparing for the Chinese high school or college entrance exams, getting ready to take the international exams for overseas universities, or learning the skills most valued by today's employers.
    WHY: To inspire Chinese students of all ages to improve their lives and expand their horizons through a lifelong commitment to learning.

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